Opportunity

Gap Outlet, part of Gap, Inc.’s outlet division, gains global reach, launching stores in APAC. In some Asian markets, however, the customer doesn’t understand the “outlet” terminology. Additionally, regulation and compliance requirements differ greatly internationally.

Brand strategy

  1. Reinvent the Gap Outlet brand with a name that resonates with the market, with a nod to its heritage, Gap Generation

  2. Align marketing to parent brand, leveraging established brand equity

  3. Globalize packaging and signage packages to 1 version across all markets

Impact

Gap Generation brand launches
12 Gap Generation stores open in APAC, expanding Gap, Inc.’s global footprint
Streamlined on–garment packaging favorably impacts product margin

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